Privacy Policy
1. Introduction
At Ottawa Live Edge Tables (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or make a purchase. Ensuring compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), this policy is clear, accessible, and designed to build trust.
2. Applicability & Legal Framework
3. Information We Collect
We may collect:
- Personal information you provide: name, email address, shipping & billing addresses, phone number, and payment details when placing an order or contacting us.
- Automatically collected data: IP address, browser type, device information, and usage data via cookies or analytics tools.
- Third-party data: Customer information you provide through third-party services (e.g., payment processors or shipping providers).
4. How We Use Your Personal Information
We use your information to:
- Process orders, arrange shipping, and communicate about your purchases.
- Provide customer support and respond to your inquiries.
- Improve our website, products, and services.
- Send you marketing communications—only where permitted—or operational updates.
- Stay compliant with legal obligations.
5. Disclosure of Personal Information
We may share your personal data with:
- Trusted third-party service providers (such as payment processors, shipping partners, or analytics services) solely to perform services on our behalf and under confidentiality obligations.
- Legal requests or requirements, such as to comply with judicial or governmental demands.
- Business transactions, like mergers or acquisitions, where confidentiality and data protection remain in place.
6. Consent & Choice
By using our site or providing information, you consent to our collection, use, and disclosure of personal information as outlined. You may withdraw or modify consent where consent is not required by law (e.g. email marketing) by contacting us. ISED Canada +15
7. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze site usage, and for marketing purposes. You have the ability to manage or disrupt cookies via browser settings or opt-out links where applicable.
8. Data Retention & Security
We keep your personal data only as long as needed to fulfill the purposes outlined—unless retention for legal or accounting reasons is necessary. Appropriate technical and organizational safeguards are in place to protect the confidentiality and integrity of your data.
9. Access & Correction Rights
Under PIPEDA, you have the right to:
- Request access to the personal information we hold about you.
- Ask for corrections to inaccurate, incomplete, or outdated information. To exercise these rights, contact us using the details provided below.
10. Questions, Complaints, & Dispute Resolution
11. International Transfers
Your personal data may be transferred to service providers in other countries. When this occurs, appropriate legal safeguards—such as contractual protections—are in place to ensure your personal information remains protected.
12. Policy Updates
We may update this Privacy Policy from time to time. The Last Updated date will reflect the changes. We encourage you to review this policy periodically for updates.
13. Contact Us
If you have any questions or wish to exercise your data protection rights, please contact:
Ottawa Live Edge Tables
145 Spruce St Ottawa, ON K1R 6N5
Phone: 624-702-8086
